It’s striking to me how much has changed in the kitchen and bath industry over the past 10 years.
There have been many changes in communication, product sourcing, smart technology and consumer awareness, and they can all be traced back to the release of the first iPhone in 2007. Smartphones have changed the ways we communicate, shop and learn, and they have changed the way we live in our kitchens. Mal Corboy, a well-known Auckland, New Zealand, kitchen designer says all of this evolution has changed the design process. (http://i.stuff.co.nz/lifestyle/home-property/83715964/howmuch-has-the-modern-kitchen-changedin-the-past-10-years)
Most residential design/build project communications used to be done in person, by phone and by email. Dream Kitchen Builders still uses those tools, but now we also use messaging and social media apps, and we use these business tools to communicate via mobile devices.
The amount of kitchen and bath information that’s available to consumers is enormous and growing larger every day. This has made us all educated buyers and given consumers more control of each aspect of a design/build project.
We’re now experimenting with smart appliances and wireless devices in the kitchen and bathroom that use artificial intelligence to help us get things done. I cook, so I give voice commands to Siri to set a timer to adjust my music and more while I’m cooking. I’m hands free, so I don’t have to stop what I’m doing. Smart technology hasn’t gone mainstream yet, but appliance and device makers are designing and producing amazing new kitchen and bath products, and early adopters are trying them out and talking about them to their friends.
Last but not least, every kitchen and bath product seems to have almost limitless options and price points and many include free shipping. Clients are now buying kitchen and bath products online and sourcing them internationally. Kitchens and bathrooms have always evolved, but the changes we are now seeing are so revolutionary that they are disrupting the way kitchen and bath business is done – changing the relationship between professionals and consumers and changing the way we live.
Scott Koehler is the owner of Dream Kitchen Builders, a design-build firm in North Carolina.