He Said/She Said: Successfully Designing for Couples
In a relationship, many situations require compromise. Designing a dream space for two shouldn’t be one of them. Award-winning interior designer, Christopher Grubb, believes that designing for two is all about successful negotiation and never about compromise. As a Beverly Hills-based designer accustomed to demanding clientele, Grubb draws on his experience to explain to designers, contactors and remodelers what it takes to make both partners feel they’re being heard and that both of their needs are being met.
Some tips he uses when working with couples include:
– Have them pull inspiration images separately. I will joke that I’ve seen in some relationships there is a design override between couples. I’m not saying my clients have that, but it helps me understand what they BOTH want. We as designers can quickly see the commonality of their desires in their images to guide the design to satisfy both of their desires.
– Answering the question: “What are the trends?” I don’t exactly subscribe to trends but do see “movements” in design. I can point some trends I see but usually ask them what do YOU see as trends? It gives me a chance to hear what they think and what they like and seem excited about. Of course the next question is how on trend do you want your space to be or how timeless to see how much they really want to be trendy.
– Never take sides – no matter who signs the check. Designing for a couple becomes a very intimate relationship, and remodels are stressful. I’ve been in emotional situations often, and to disarm the situation, I will respond with my observations of what each has said they like during the process and remind them we are designing as a team effort.
– Playing therapist. Remodels create a lot of stress with the interruption of ones living space, the financial investment, strangers in their home, etc. We all want to design, and the process of the final result is arduous to say the least. Many calls are the client simply venting and wanting someone who will listen. Another successful action I use is to call and ask, “How are you and how are things going?” This reiterates that I care both about the project and my clients’ mental wellbeing.
– Never compromise – always negotiate. Many clients see the grand total or a project, and their first question is “Can we find materials that are less money?” I remind them that the construction is the majority of the cost, and I don’t want them to compromise on a material and later regret they didn’t get what they wanted. They will walk into their space everyday and be disappointed they didn’t get what they really wanted. Another situation is when one of the couples wants something that is more expensive or the other partner feels is unnecessary. One may like the gorgeous tub fill and the other balks. IF you’ve listened, you can negotiate and remind the other that they wanted the towel warmer and add that it is beautiful and functional. They have both gotten what they want.
– Avoid stereotyping. Many think the husband will be all about the cost or succumb to the old adage “Whatever she wants.” Or that the wife will want a bathtub (that actually only 25 percent of people use). My success is listening and not going into a project with any pre-conceived ideas.
Top image courtesy of nenetus at FreeDigitalPhotos.net
This entry was posted on Wednesday, February 1st, 2017 at 4:18 PM and is filed under Bath Design, Kitchen Design, Miscellaneous, Projects, Trends, Universal Design. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.